Money Back Guarantee

OPTION 1 - MONEY BACK GUARANTEE

We are so confident in out teeth whitening products that we will give you your money back if you don't see results! Not only will you see a minimum of 2 shades whiter teeth you can see up to 12 shades whiter teeth.

Follow a few simple steps below to be eligible for this "Money Back Guarantee" if in the unlikely event you don't see results.

1) Take a photo of your teeth before using the teeth whitening kit a selfie will do.

2) Take a photo of your teeth after using for 10 days (1x 16 minute treatment per day) so would be a total of 10 treatments.

3) Email the above photos and any other relevant information name, order# etc to support@miamiwhiteteeth.com

4) Please allow 48 - 72 hrs for a member of our customer service to be in contact.

 Time frame for money back guarantee is below.

  • Online (Australia/New Zealand): 30 days from date of delivery
  • Online (International): 45 days from order placement.
OPTION 2 - CHANGE OF MIND

We want our customers to shop with confidence, which is why we offer exchange or refund in the event you change your mind. However, all returns requests must be made within 30 days of receiving your order. Requests should be made by emailing customer service at support@miamiwhiteteeth.com the following change of mind time frames apply:

  • Online (Australia/New Zealand): 30 days from date of delivery
  • Online (International): 45 days from order placement.

Subject to the Consumer Guarantees outlined below, merchandise returned for change of mind within the above time frames can be returned for an exchange or full refund subject to the following conditions:

  • Proof of purchase is accompanied with the returned merchandise;
  • The merchandise is unused, in its original condition with all tags and original packaging intact.
  • Any discounts received at the time of purchase will be carried over.
  • When your return is received, and provided that all items are in new & unused condition with all labels and original packaging and sealed in original seal without any signs of tampering, we will action your return request within 48 hours. Please note that the postage on your item ($10.00AUD - Australian Orders) & ($25.00AUD - International Orders) is not refundable, and the cost of returning your item will be borne by you.

 

All applications for the above money back guarantee need to submitted within the specified days above of you receiving the products.
Miami White can reject a money back claim if the above isn't followed.
Shipping costs below are non refundable.
Australia - $10.00 / International - $30.00